Frequently Asked Questions

What is Home Health Care?

The term “home health care” describes the wide range of health care services that can be provided by Better Living in your home. There are many reasons why people may need home health care. Some have chronic conditions or disabilities that require ongoing care, or need assistance while recovering from surgery. While others may need certain therapies or assistance with activities of daily living. Better Living Home Healthcare provides these and many more services to children and adults of all ages.

How long does home health care last?

The length of service depends on each patient’s diagnosis and needs as directed in their physician’s plan of care. Some patients require several weeks of care, while others may remain on our service for several months. Patients are discharged from home health care services when the individual goals on the plan of care are met.

How often will someone from Better Living Home Healthcare Services come to see me?

The frequency of visits from the Better Living team will vary for each patient as it relates to their diagnosis and specific needs. Our team, along with the patient’s physician, develop a plan of care that assigns which team member will visit a patient and the amount of time required to provide care. The plan of care is often revised as patient progress is noted.

What kinds of services are provided?

Our team of skilled health professional provide a variety of services right in the home. The most common services we provide are Skilled Nursing Care and Home Health Aide Services (bathing, dressing, feeding, transferring).

Who pays for Better Living Home Healthcare Services?

The cost of service varies on a case-by-case basis. We coordinate billing with many payors, including Medicare, Medicaid, Insurance companies  and Worker’s Compensation. We also accept private payment for services.

How do you qualify your staff members who would be coming into my home?

All nurses and therapists who visit your home go through a rigorous interview and screening process, as well as a background checks and license verification. Our caregivers are regularly supervised and evaluated to insure that you or your loved one is receiving the care and attention they deserve.

What does being homebound mean? 

A patient’s inability to leave the home without the assistance of another person. Also, leaving the home may be so difficult for the individual that it compromises their health or condition.

How do I get started?

Click here to submit an online request to Better Living, or contact us at 267-354-5205.  We will come to your home to complete an assessment, and our clinical team will discuss a plan of care with your primary physician.

What is “unskilled” or “non-medical” home care?

“Unskilled” or “Non-medical” care typically refers to companion and personal care activities such as bathing, grooming, dressing, as well as assistance with meal preparation, light housekeeping, and running errands. It could also include medication reminders, assistance with ambulation, and transportation to medical appointments. These types of services are typically provided by Home Health Aides (HHAs) or Certified Nursing Assistants (CNAs), and can be arranged for anywhere from a few hours to 24-hours a day. “Unskilled” or “Non-medical” care is often sought by the elderly, new and expectant parents, individuals with disabilities, and those transitioning from a hospital or medical facility to home.

What is “skilled” or “medical” home care?

“Skilled” medical care follows a specific plan of care under the supervision of a Physician, Nurse (RN/LPN/LVN), or Therapist, and involves home healthcare services such as nursing care, physical, occupational, speech, and respiratory therapies, as well as social services and hospice care. Skilled medical care in the home can help provide a comforting solution to residing in a hospital, nursing home, or assisted living community.

Are you available 24/7?

Yes. We can provide services up to 24 hours a day and there is always a local on-call manager who can answer your questions and address any concerns after hours. The on-call manager also provides around-the-clock clinical support for your healthcare team while they are providing care in the home.

 

Service Areas

Proudly serving the areas of Philadelphia, Montgomery, Bucks, Berks and Delaware.

Hours Of Operation

Monday-Friday: 9:00am - 5:00pm
Saturday & Sunday: Closed
On-Call: 24 Hours

Contact Information

110 Tweed Way
Harleysville, PA 19438
Phone: (267) 354-5205
Fax: (267) 354-5206

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